Residents >> COVID-19

COVID-19 - Town Services

COVID 19 Update Header Photo, Blue with images of microorganisims and icons of hand washing, social distancing and staying home.

Facilities Closures (no public access)

  • Town Hall
  • Gibson Operations Centre
  • Fire Halls
  • Leisureplex Arena and Banquet Hall (appointment only)
  • Crystal Ridge Arena and Community Centre
  • Fort Erie Historical Museum
  • Railway Museum
  • Point Abino Lighthouse
  • Economic Development and Tourism Services Office on Garrison Road

Critical Services
All critical services, including water and wastewater and road operations as well as fire services will continue to operate to support our community. For after-hours services, including road or wastewater operations, please call 905-871-1600. For emergency assistance from fire services please call 911.

Essential Services

  • Fire Services
  • Transit
  • Burials
  • Water & Sewer Emergency repairs and water quality monitoring
  • Water Meter Sales to support building occupancy
  • Major Road, Pothole and Trench repairs
  • Winter Maintenance
  • Forestry Emergencies
  • Building Permit Inspections
  • Capital Project Continuance

Fire Services

The Ontario Ministry of Natural Resources & Forestry (MNRF) places fire day time burning restrictions between April 1 & October 31 every year in Registered Fire Zones.  Fort Erie does not fall under any of these zones at this time.  A reminder that Fort Erie does have an Open Burn By-law and we want to remind residents to follow the rules under this By-law No. 93-2020 .

Fort Erie Transit
At the present time, Fort Erie Transit is operating all routes as per the normal schedule, which includes Fort Erie Transit municipal routes, FAST and the inter-municipal routes. For a complete schedule, visit If there are any changes in the provision of these services, a notification will be posted on

Customer Service Unit
While Town facilities will be closed to the public, residents can still access Town services online, or contact Town representatives at or 905-871-1600, Monday to Friday, from 8:30 a.m. to 5 p.m. Alternative options for those needing to make a payment can be found at Dates & Payment Options.

Council Meetings
Please tune in via our You Tube page to watch meetings live at .  Council will be conducting meetings via web-conferencing during this time.

Future meetings may be cancelled depending on the status of COVID-19. The Town streams all council meetings live on our YouTube Channel. Alternatively, council meetings are available the following Saturday at 9 a.m. on YourTV Niagara. For agendas, reports, budget packages, and links to view meetings online, visit

Public Meetings and Open Houses (Cancelled)

The Town of Fort Erie will issue a future notice advising of the rescheduled Open House and Public Meeting dates.

Drop-Offs and Deliveries

Town Hall has a 24-hour drop-off box that is conveniently located in the parking lot of the main entrance.  Alternatively, mail can be sent to 1 Municipal Centre Drive, Fort Erie ON L2A 2S6. If you are arriving with a delivery at either Town Hall or the Gibson Operations Centre, please use the buzzer and someone will assist you.

For Tenders, RFPs and Pre-Qualifications that are to be submitted in person during this closure, please come to the front door of the Town Hall and press a buzzer. Once you advise that you are there to submit a bid document, someone will come to the door to receive your bid. Public openings of tenders will be conducted via teleconference. Please monitor Biddingo for your respective bids for calling information. Alternatively, results will be posted to the Biddingo website shortly thereafter. Please direct any questions regarding this procedure to Randi Martins, Manager of Procurement at

Municipal Property Assessment Corporation (MPAC)

If you have questions regarding your MPAC assessment or questions regarding the process for assessments at this time, please visit the MPAC webpage at:  If you would like updates from MPAC partner organizations please visit:

Cooling Spaces

Cooling spaces are available in Fort Erie. Anyone seeking shelter from episodes of extreme heat can visit cooling spaces throughout the town. For more information, visit: