Digital Services

Digital Services has oversight of all town wide information services related to WAN/LAN, computer hardware, software applications, data communications, the network and telecommunications infrastructure and telecommunications systems. IT is responsible for leading the Town in the development and delivery of all information technology, including planning, acquisition, implementation, maintenance and training.

Responsibilities

Digital Services maintains the following services, hardware and software:

• Town Network of over 150 users at over 15 facilities
• Oracle Enterprise Database
• Open Enterprise Server ( Micro Focus )
• IBM Notes / Domino
• Wireless technology
• Telecommunications
• Information Security
• Audio/Visual
• Corporate GIS

Digital Services is part of the Community Services Department

Mission:

The mission of Digital Services is to provide the town with timely and cost-effective access to Information Technology (Data and Telecommunications) appropriate to the mission and goals of the Town, and to provide assistance and advice in its use. The Digital Services staff will make a continuous effort to ensure that town operations are making the best use of available resources and technologies.

2020 Projects

- Infrastructure Renewal
- Wireless Infrastructure upgrades
- CRM Enhancements for improved customer service

- COVID Response

Corporate Software Review 2021
A Corporate Software review took place in 2020 with funding from the Provincial government. The final report is here:

Perry Group Corporate Software Review Final Report
 

Contact

Mr Kelly Davis
Manager, Digital Services
905 871-1600 x 2801

Help Desk
905-871-1600 x 2800