Contact Us


Due to COVID-19, all Town facilities are closed to the public (appointment only for specific services). Town services can still be accessed online or by calling our customer service unit.

Hours of Operation: Monday to Friday, 8:30 a.m. to 5:00 p.m.
Phone Number: 905-871-1600 ( Available for emergencies after hours )
Location (Town Hall): 1 Municipal Centre Drive, Fort Erie, ON, L2A 2S6
Location (Gibson Centre): 1818 Pettit Road, Fort Erie, ON, L2A 5M4

The feedback submission will be read by our Customer Service Team and routed to the appropriate individual for a response. Most responses will be provided within one business day. However, some submissions may require additional research; in this case we will keep you informed as we progress in addressing your feedback. Members of Council are also available to receive feedback or answer any questions you might have.

Thank you for your feedback!