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Your feedback will be read and routed by our Customer Service Team to the appropriate individual for a response. We are attempting to respond to all submissions within one business day. Some feedback submissions may require research or coordination with several individuals; in this case we will keep you informed as we progress in addressing your submission. Your understanding is greatly appreciated.


Members of Council are also available to receive feedback or answer any questions you might have.


Please note that if you require immediate assistance please call 905-871-1600.


These submissions are monitored Monday-Friday from 8:30am to 5:00pm, excluding holidays.