Town Council adopted the 2024 -2029 Multi-Year Accessibility Plan(By-law No. 131-2024) at its Regular meeting held on December 16, 2024.
Accessibility
The Town of Fort Erie commits to providing accessible information and communications to all our customers. We recognize that people with disabilities often use methods other than standard print to access information. Therefore, we will provide any correspondence, invoices and other documents in an alternative format upon request.
#RespectTheSpace
StopGap Ramp Project
Plans, Policies and Toolkit
Multi-Year Accessibility Plan and Annual Status Reports
Town of Fort Erie Accessibility Policy details how the Town is complying with the Accessibility for Ontarians with Disabilities Act, 2005.
All AAC Minutes and Agendas can be found on the Town's webpage at: https://www.forterie.ca/en/town-hall/boards-and-committees.aspx
Click on the "Agendas and Minutes" tab. If you have any questions related to the meeting minutes or agenda items, please contact Bev Bradnam, Manager of Corporate and Community Initiatives:
Phone: 905-871-1600 ext. 2201
Email –BBradnam@forterie.ca
E-Module Video Link Instructions
The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) works to develop a fully accessible Ontario by 2025. Standards have been developed to deal with the most important aspects of our lives:
- Customer Service
- Employment
- Information and Communication
- Transportation and
- Design of Public Spaces.
Ontario Regulation 429/07 sets out how to provide accessible customer service.
The municipality met all the requirements of the standard by January 1, 2010.
An e-module is available for those that need to comply with these requirements. The module is available via a weblink so that you can complete the training module online. The e-module includes updates from the requirements of the Integrated Accessibility Standard Regulation. The e-module is available at the following link -watch the AODA video
- ACS Pamphlet
- Talking About Disabilities - Choosing the Right Word
- Accessible Meeting Planner- What You Need To Know When Planning a Meeting
- Integrated Accessibility Standard Regulation Pamphlet
Feedback from our customers allows us to learn and improve. A person with a disability can provide feedback in a manner convenient to them, such as:
- in person,
- by telephone,
- in writing,
- delivery of an electronic text by email or on diskette or otherwise.
Provide feedback to the service provider/department or contact the Town Clerk.
Town of Fort Erie Clerk:
1 Municipal Centre Drive, Fort Erie, ON L2A 2S6
Telephone: (905) 871-1600
FAX: (905) 871-4022
Email at:clerk@forterie.ca
We keep all feedback in strict confidence and use it to improve customer service. We will provide a response to the author in the same format as the original feedback. Our response may outline actions deemed appropriate.
The Business of Accessibility - How to Make Your Main Street Business Accessibility Smart- Produced by The Ontario BIA Association
Accessible Trick or Treating- some helpful hints to make Hallowe'en accessible for all!
For Seniors and persons with disabilities that need assistance with leaf and snow removal, contact Community Support Services of Niagara.
Phone: 905-682-3800 ext. 35
Alternate: 1-866-283-1931 ext. 35
Extra resources are available on theMinistry of Economic Development and Trade website.
Emergency Preparedness Guide for People with Disabilities- prepared by Emergency Management Ontario in partnership with the Accessibility Directorate of Ontario.
Contact Us
Town of Fort Erie
1 Municipal Centre Drive,
Fort Erie, ON, L2A 2S6
Phone: 905-871-1600
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