Water and Wastewater

The Town of Fort Erie tests for lead in drinking water as required by Provincial regulations. For concerns with lead in your drinking water please call Town Hall and book an appointment to have your water tested.

We offer the following convenient ways to make payment for your water/wastewater bill:

• Pre-authorized automatic withdrawals from your bank account on the due date;
• By phone, using your bank’s telephone banking;
• By internet, using your bank’s internet banking;
• At most financial institutions in person or at the ATM;
• A 24-hour drop box is located in the parking lot of the main entrance of Town Hall;
• By mail, to 1 Municipal Centre Drive, Fort Erie ON L2A 2S6; and
• In person, on the first floor of Town Hall.
• Online credit card payment using our eServices page, follow the link and instructions to pay using Visa or Mastercard. A small fee is applicable.

Payment of a final notice can be paid by:

• cash,
• debit card,
• certified cheque,
• money order,

at the Town Hall within fifteen (15) days of the notice date. Partial payment to avoid disconnection must include:

• a cash payment of half the outstanding amount
• a signed payment arrangement for the remaining balance at the Town Hall.

Your water/wastewater bill has two (2) components:
1) a base or fixed charge,
2) a consumption charge per cubic meter of usage.
For 2024 the base charge for most households is $70.95 and the consumption charge is $4.465 per cubic meter.

A sudden rise in your water bill may be due to a number of reasons including:

• Plumbing leaks in toilets and taps;
• Consecutive estimated readings followed by an actual reading. Your water usage may have been under estimated in previous billings. The current bill may be ‘catching up’ from bills that were under estimated;
• An increase in the number of people living in the house resulting in greater water usage;
• A dry hot summer, resulting in higher consumption (pools/lawn watering); or
• An increase in the number of days in the reading period.

• Delivery of clean drinking water;
• Wastewater treatment; and
• The infrastructure and maintenance of the Town’s water and wastewater systems.